When working in Windows, you may receive the following error “Windows Explorer has stopped working. Windows is restarting”. This issue can be caused due to Malware infection, system file or user profile corruption, and some applications or services running on your PC.
Resolution:
To resolve this issue you need to determine what is causing Windows Explorer to stop working. Try the troubleshooting steps below to help determine the issue.
Start Your PC in Safe Mode
First of all start your PC in Safe Mode and see if you can reproduce the error. After starting your PC in Safe Mode, work as you normally do and perform the same actions that you perform when getting the error. If you do not experience the same crashes in Safe Mode, it’s very likely a startup item is causing the issue. Do a Clean Boot and try to identify that which program or service causing the problem by enabling start up items one by one...
If you still receive the error in Safe Mode, go to the next section.
Scan your PC for Virus or Malware infections
Virus and Malware infections can cause problems with application performance. Use your favorite antivirus software to scan for any infections that might be hiding on your PC. If you don’t have an antivirus you can download free antivirus programs by following the link below.
Create new user account in Windows
Create a new user profile and work on it as normally you do and check whether there is any problem. If you do not experience the same crashes in new user profile, the cause of the problem might be the user profile corruption. Back up your personal files and delete the corrupted profile once you configured the new account with your preferences.
Run System File Checker (CFS) to check your files
Use System File Checker to scan your PC for missing or corrupt files. To do this, follow these steps:
Click Start, and then type cmd in the Search box or Run window.
In the results area, right-click cmd.exe, and then click Run as administrator. You may be prompted to type the password for an administrator account.
Click Continue if you are the administrator or type the administrator password and then, click Continue.
At the command prompt, type Sfc /scannow and then press ENTER.
The scan may take some time, so be patient. Windows will repair any corrupted or missing files that are found. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows CD.
Restore your computer using Windows System Restore.
Restoring your computer may help you to solve the problem if it happens due to any software changes that you made recently.
Repair or Reinstallation of Windows
The final solution is do a repair or reinstallation of windows.